Palringo Rich Messaging: Forum - Support - Nokia S60 - Cannot chat using facebook account

Posts: 1

alebum posted on 25 Oct 2009 @ 14:23

Hi! I´m using nokia 5800 with palringo (gg and facebook accounts configured) Palringo and gg works fine, but the facebook account desn't. I cannot receive message from anyone. When my im is answered i am seen as offline. Sometimes i get im but from unnknown person (message sent from my buddy but displayed as unknown). My im is delivered properly. My palringo versipn is 1.2 but the problem was with the older versions as well. Thanks for help :)

Posts: 209

Re: Cannot chat using facebook account

New reply Dmitry replied on 26 Oct 2009 @ 09:55

#1

Hi - thanks for reporting. We still have some problems with facebook bridge which we are trying to resolve. Sorry for the inconvenience.

Posts: 1

Re: Cannot chat using facebook account

New reply reecewashi replied on 03 Nov 2009 @ 14:11

#2

that is good to know because i have been using the palringo facebook chat but in recent times it has not been working, it stoped loging into facebook

Posts: 5

Re: Cannot chat using facebook account

New reply sbaruwrx06 replied on 03 Nov 2009 @ 16:53

#3

any news regarding the facebook caht aplet? it just recently stopped working and now I am unable to log in using my phone.

Posts: 703

Re: Cannot chat using facebook account

New reply Tom replied on 03 Nov 2009 @ 17:22

#4

We are having some issues with the facebook bridge recently and are working on getting them solved quickly.

Posts: 1

Re: Cannot chat using facebook account

New reply Jose Eduardo Vargas replied on 04 Nov 2009 @ 05:18

#5

Im having problems loggin on facebook chat can we do something about it?

Posts: 1

Re: Cannot chat using facebook account

New reply Hajra replied on 04 Nov 2009 @ 05:57

#6

Yea fb chat doesn't isn't letting me log on

Posts: 1

Re: Cannot chat using facebook account

New reply rbizzle replied on 04 Nov 2009 @ 11:32

#7

I too am running into all the afore mentioned issues on my 3gs phone although I've found if I keep deleting my conversations when they are over it helped solve these problems untill yesterday when I can no longer connect to facebook.

Posts: 1

Re: Cannot chat using facebook account

New reply §r¡sT replied on 04 Nov 2009 @ 13:53

#8

Is there any news on wats going with facebook chat account? I cannot log into my yahoo account either. It says unknown error 1013.

Posts: 703

Re: Cannot chat using facebook account

New reply Tom replied on 04 Nov 2009 @ 14:09

#9

We are having some issues with the Facebook bridge at the moment and are working on getting them solved quickly.

Posts: 703

Re: Cannot chat using facebook account

New reply Tom replied on 04 Nov 2009 @ 14:10

#10

Error 1013 is an error with the Yahoo username. For Yahoo you only need to enter the identifier before the @yahoo.com as the username. For example if your e-mail address is abcd@yahoo.com then the username will simply be 'abcd'.

Posts: 703

Re: Cannot chat using facebook account

New reply Tom replied on 04 Nov 2009 @ 14:50

#11

We are investigating these facebook issues at the moment, however it could be a issue with Facebook itself.

Posts: 2

Re: Cannot chat using facebook account

New reply jrlandweber2k8 replied on 04 Nov 2009 @ 18:10

#12

well when will they be fixed i bought my phone specifly so i can use facebook chat and it is really not good that it doesnt work

Posts: 2

Re: Cannot chat using facebook account

New reply jrlandweber2k8 replied on 04 Nov 2009 @ 19:24

#13

if you cant fix it then at least give us the name of another facebook chat application for phones that we can use in the mean time and when you say it should be back up soon is that days? hours ? week could you give us and i dea of when it should be back up

Posts: 1

Re: Cannot chat using facebook account

New reply davidmcentire replied on 05 Nov 2009 @ 10:31

#14

It seems both of the facebook chat apps I've tried aren't working

Posts: 1

Re: Cannot chat using facebook account

New reply Shawn replied on 06 Nov 2009 @ 04:02

#15

Im glad that I am not alone. My facebook is down as well. :(

Posts: 703

Re: Cannot chat using facebook account

New reply Tom replied on 06 Nov 2009 @ 14:30

#16

We are aware of the issues with facebook and are working on getting it fixed quickly. We do think facebook has changed some protocols on its site and we need to update Palringo itself to match them.

Posts: 1

Re: Cannot chat using facebook account

New reply midget_mayboy_str... replied on 08 Nov 2009 @ 20:13

#17

please could you get facebook chat working, the whole layout of the program is amazing, one of the best i have seen, but it would be sooooo much better with facebook chat on it. PS all cocerned people like me, if you have a nokia phone that works with ovi store, search for "nimbuzz" that lets you do facebook chat as well. but i cant get the app on my nokia n97 mini coz it just came out, but it works on nokia n97 and 5800 for sure.

Posts: 2

Re: Cannot chat using facebook account

New reply linda.akenine replied on 09 Nov 2009 @ 07:43

#18

Hope you will solve the pb asap.

Posts: 703

Re: Cannot chat using facebook account

New reply Tom replied on 10 Nov 2009 @ 11:56

#19

Hi, facebook should be back online now. We apologise for the delay and any inconvenience caused. Thanks.

Posts: 7

Re: Cannot chat using facebook account

New reply putonformycity replied on 10 Nov 2009 @ 14:00

#20

it still does not work, i log into facebook via palringo and then it say i am online for like 5 sec, and then it says offline. This happens everytime i try to log onto facebook chat :/

?

Edited by putonformycity at 11 Nov 2009 @ 04:01