Palringo Rich Messaging: Forum - Support - Blackberry

Posts: 8

joshuaeaton posted on 20 Aug 2009 @ 03:50

I use a BlackBerry Bold 9000 with the latest software installed. I'm VERY happy with Palringo as eBuddy does not work anymore. I've been using your software for a few days now its just amazing! I'm a Canadian living in China using my unlocked t-mobile blackberry with China Mobile. Everything works that I need to use but my QQ keeps giving me "Error Bridging not available" I would really like to get this fixed as QQ here in China is bigger than anything else and everyone of my local contacts use it. I'm also using 1.01 of Palringo so I'm unsure what else to do.

Posts: 1302

Re: QQ can't connect

tom replied on 20 Aug 2009 @ 12:57

#1

Hi JoshuaEaton thanks for your support. We will investigate the Bridging error and try to solve the issue quickly.

Edited by tom at 20 Aug 2009 @ 13:04

Posts: 8

Re: QQ can't connect

joshuaeaton replied on 22 Aug 2009 @ 03:30

#2

thanks tom! I'm running a 500MB data plan that includes WAP & NET. China mobiles offer CMWAP and CMNET as 2 different services but once you go above 1 level of payment you get both togeather. my APN is just CMNET with no password or username. I will download your PC based software to test it and see if it works.

Posts: 1

Re: QQ can't connect

meeechelle replied on 22 Aug 2009 @ 16:37

#3

Hello, the same thing happens to me when I try to connect to QQ. I am on a wifi connection in America (I don't have a data plan), and all of my other services work. Only QQ tells me "bridging not available." Other than that, though, this application is great! I have used EQO before and Palringo is so much better. Thank you.

Posts: 1302

Re: QQ can't connect

tom replied on 24 Aug 2009 @ 14:23

#4

We have made some fixes to our servers, which should tomorrow make the bridges much more stable.

Posts: 8

Re: QQ can't connect

joshuaeaton replied on 29 Aug 2009 @ 16:04

#5

as of august 29th i still get the same error.

Posts: 2

Re: QQ can't connect

huiyan74 replied on 01 Sep 2009 @ 16:48

#6

As of September 01, I have the same error.

Posts: 1302

Re: QQ can't connect

tom replied on 02 Sep 2009 @ 14:56

#7

Have you tried to remove the service and add it again, to see if the new connection makes a difference?

Posts: 8

Re: QQ can't connect

joshuaeaton replied on 04 Sep 2009 @ 10:59

#8

today is sept 4th... still same error.. i removed the service and added a new one... i would rather not need to uninstall the entire app Edited by joshuaeaton at 04 Sep 2009 @ 10:59

Posts: 1302

Re: QQ can't connect

tom replied on 04 Sep 2009 @ 16:25

#9

We have had few issues with QQ recently and are investigating the issues.

Posts: 1

Re: QQ can't connect

samr56 replied on 04 Sep 2009 @ 19:51

#10

Hi, Today I installed the software in my Nokia E65 mobile set but I did not find QQ in this software, please let me know about QQ because I am very much intersted to use QQ on mobile phone. Thanks

Posts: 1

Re: QQ can't connect

nightowlbos replied on 11 Sep 2009 @ 21:39

#11

As of Sept 11, I am getting the same error for bridging not available. I am using BB 9000 bold too.

Posts: 1

Re: QQ can't connect

haydarbolunmez replied on 17 Sep 2009 @ 19:16

#12

QQ does not work on my BB. I have the same bridging error. QQ was the only reason that I installed Palringo. I am using BB 8900 from T-Mobile US.

Posts: 8

Re: QQ can't connect

joshuaeaton replied on 21 Sep 2009 @ 15:28

#13

@Samr56 This is the BlackBerry support area, you might have a look at the area supporting Nokia type phones... As for myself, its September 21st, I've updated to the latest version of the BB OS for the bold and reinstalled QQ fresh.. STILL getting the same error... come on palringo... QQ is mainstream in china... and with blackberry making a HUGE market push here next year you've got a head start to beat everyone else.... and your service still does not work at all... still bridging error

Posts: 1

Re: QQ can't connect

foodericko replied on 22 Sep 2009 @ 21:17

#14

I cannot connect to QQ too.. same error

Posts: 3

Re: QQ can't connect

cleartext replied on 29 Sep 2009 @ 06:27

#15

Sept 29 QQ same error for bridging not available..

Posts: 1

Re: QQ can't connect

xenondaniel replied on 07 Oct 2009 @ 06:07

#16

if you guys can make the tencent qq working, I will pay for this software for that.

Posts: 8

Re: QQ can't connect

joshuaeaton replied on 08 Oct 2009 @ 03:30

#17

i'm still waiting for QQ to work and nothing.... if i was paying for this... i would be a lot more upset than i am now... some times you need to have the lesser of 2 evils... maybe google ads for mobile can help them.

Posts: 2

Re: QQ can't connect

mixed replied on 15 Oct 2009 @ 15:57

#18

I also like to use QQ and now i can't see the option to make a connection with QQ

Posts: 1302

Re: QQ can't connect

tom replied on 16 Oct 2009 @ 15:28

#19

Recently the QQ service have decided to change their API and we are having difficulties supporting it at the moment.

Posts: 1

Re: QQ can't connect

trevorhk replied on 27 Oct 2009 @ 13:17

#20

still waiting the QQ service...