Palringo Rich Messaging: Forum - Support - Blackberry

Posts: 161

ET posted on 02 Jun 2008 @ 10:17

[FONT=Calibri][SIZE=3]Hello Everyone,[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Since the release of our Blackberry version, we have noticed a few issues thanks to all the great feedback we are receiving from our Blackberry users.[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]We are fully aware of the issue related to blackberry, and we're working very hard to get these problems sorted. [/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Please keep reporting any issues to [/SIZE][/FONT][FONT=Calibri][SIZE=3]support@palringo.com[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Thanks for your patience.[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Your Palringo Support Team [/SIZE][/FONT]

Posts: 161

Re: Blackberry Problems

ET replied on 02 Jun 2008 @ 13:54

#1

Hello Everyone,

[FONT=Calibri][SIZE=3]In response to the post above, we have put together another update for you guys. This time around, you should be able to add and remove services and contacts to your heart?s content. In addition, we threw in the option to change the font size, in case the text gets too small. Let us know if there are more problems.[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]To download the latest version please point you phones browser to[/SIZE][/FONT]
www.palringo.mobi
Your Palringo Support Team

Posts: 1

Re: Blackberry Problems

gb.truth@yahoo.com replied on 02 Jun 2008 @ 15:03

#2

i can't even log in no more.......... it's sad i really want to test that thing

Posts: 5

Re: Blackberry Problems

edishorti replied on 02 Jun 2008 @ 16:42

#3

The new update to Palringo has not changed anything for me. I still go to services and can not add anything. And when i try to log onto AOL it says "The server did not allow you to sign on at this time. Login incorrect." I have a verizon blackberry pearl 8130.

Posts: 1

Re: Blackberry Problems

tatorabelo@hotmai... replied on 02 Jun 2008 @ 18:09

#4

i cant log in palringo...

I always says: Connecting, the it says: connection lost, and then connecting and again and again for ever and never log in.

Posts: 1

Re: Blackberry Problems

chanelleking@cw.b... replied on 02 Jun 2008 @ 19:55

#5

tatorabelo (70779);2566 - i cant log in palringo...

I always says: Connecting, the it says: connection lost, and then connecting and again and again for ever and never log in.

Same thing happens with me

also when I try to add a service none of the fields appear.

Posts: 10

Re: Blackberry Problems

amusic replied on 02 Jun 2008 @ 20:44

#6

Hey guys, if you still having problems try and download Desktop version.
I know it is silly but it works for me without problem.
You add stuff from desktop application and once you log in on your BlackBerry everything is there.

Hope this helps.

Posts: 1

Re: Blackberry Problems

jeremypz replied on 03 Jun 2008 @ 04:23

#7

ET;2558][FONT=Calibri][SIZE=3]Hello Everyone,[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Since the release of our Blackberry version, we have noticed a few issues thanks to all the great feedback we are receiving from our Blackberry users.[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]We are fully aware of the issue related to blackberry, and we're working very hard to get these problems sorted. [/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Please keep reporting any issues to [/SIZE][/FONT][FONT=Calibri][SIZE=3]support@palringo.com[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Thanks for your patience.[/SIZE][/FONT]
[FONT=Calibri][SIZE=3]Your Palringo Support Team [/SIZE][/FONT -

I saw this app posted on crackberry.com and I'm assuming you are going to have alot more people testing this app soon. Do you think email is the best way to accept feedback and bug reports? There's no way of us knowing what has been reported already and having multiple emails about the same issues is quite a waste of time to whoever is keeping track of them. Just a little food for thought. I'll use the email until I hear different.

Posts: 1

Re: Blackberry Problems

Klep replied on 03 Jun 2008 @ 19:48

#8

tatorabelo (70779);2566 - i cant log in palringo...

I always says: Connecting, the it says: connection lost, and then connecting and again and again for ever and never log in.

Would like to try it out, but I can't even make a connection. I installed the Windows App as well, and set up my Y! in there, but that does not seem to make a difference

Posts: 2

Re: Blackberry Problems

mjkime@hotmail.com replied on 03 Jun 2008 @ 22:10

#9

I uninstall this afternoon and re-downloaded from parlingo.mobi and everything is now working just fine for me. I was able to add a service from my Blackberry without any issues.

Posts: 2

Re: Blackberry Problems

Luke replied on 03 Jun 2008 @ 23:20

#10

Hey guys got this sweet app running on my Curve yesterday afternoon, and love it! The only thing is that it keeps doubling and tripling my contacts. It starts by listing them only once but after about 10 mins I look at my contacts again and everybody is listed three times. Anybody else seeing this happen?

Posts: 2

Re: Blackberry Problems

jerry replied on 04 Jun 2008 @ 03:03

#11

[FONT=Comic Sans MS]it works great for me signing in is just case sen but i got logged in and have hade no problems at all

[/FONT]

Posts: 2

Re: Blackberry Problems

jerry replied on 04 Jun 2008 @ 05:29

#12

[FONT=Comic Sans MS]mine keeps freezing up on me it will log in then bam froze i wold like to see that fixed i really liked it for the hour that i was able to use it. I even tired to reinstall it but it still freezes up please please fix this cause i love this program

[/FONT]

Posts: 2

Re: Blackberry Problems

German replied on 04 Jun 2008 @ 07:21

#13

has anybody figured out the probelm with connecting and reconnecting then connecting again, but never does connect it just goes back and forth?

Posts: 161

Re: Blackberry Problems

ET replied on 04 Jun 2008 @ 12:19

#14

Hello Guys,

Thanks for the feedback. We know there have been a few issues that need to be ironed out, and we?re ironing real hard right now :-)

We?re working real hard in fixing these issues, so all your feedback is greatly appreciated.

In response to the recent problems, we?ve fixed many of the reported issues and are continuing to improve the experience thanks to our user feedback.

We are aware of the "contact duplication" error and I will let you know as soon as this has been fixed.

As always if you have any other issue please mail us @ support.palringo.com

Posts: 1

Re: Blackberry Problems

Pato replied on 04 Jun 2008 @ 14:22

#15

tatorabelo (70779);2566 - i cant log in palringo...

I always says: Connecting, the it says: connection lost, and then connecting and again and again for ever and never log in.

I have the same problem. Tried uninstall and reinstall and reboot and nothing.

It's a shame as I liked how it looked, much better than other im applications out there.

Btw, I'm on a corporate 8100 on O2 UK.

Posts: 13

Re: Blackberry Problems

Kris replied on 04 Jun 2008 @ 16:04

#16

I just downloaded it this morning, I'm on a T-Mobile 8320 Curve.

For the most part, this Java edition (v0.61) seems to be working well as of when I downloaded it less than an hour ago.

I sent the link to my brother (8100 Pearl on T-Mobile) so he can test it out. I've seen some Curve users post problems but also a lot more from Pearl users (or the Pearl just sells more hehe).

Posts: 3

Re: Blackberry Problems

Tomi replied on 04 Jun 2008 @ 16:53

#17

ruffryders766 (72564);2585 - has anybody figured out the probelm with connecting and reconnecting then connecting again, but never does connect it just goes back and forth?

I have the same problem on the Perl (8100), never have been able to connect. It always looses the connection.
Would be nice to have an app like this runnig!

Posts: 2

Re: Blackberry Problems

mjkime@hotmail.com replied on 05 Jun 2008 @ 20:33

#18

Any updates for the duplicate contacts? Thanks

Posts: 161

Re: Blackberry Problems

ET replied on 06 Jun 2008 @ 08:21

#19

Hi Guys,

Reset assured we're still working on the issue, as soon as our Java "Guru" tells me it's good to go, I'll drop a post on here and let you all know.

ET

Posts: 1

Re: Blackberry Problems

palringo@kuja.com replied on 10 Jun 2008 @ 23:36

#20

Thats horrible that it wont let you login, I have even tried the new os - 4.5 but NOTHING --> I know its free but does not seem like a stable product for me- tried on my 8800 in addition to my 8310 but nada.